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How To Fix System Service Exception Error In Windows 10

How to Gear up a SYSTEM_SERVICE_EXCEPTION BSOD in Windows

SYSTEM_SERVICE_EXCEPTION BSOD
(Prototype credit: Tom's Hardware)

If you go a Bluish Screen of Expiry with the terminate code SYSTEM_SERVICE_EXCEPTION, at that place could exist many causes, though a bad driver is always a likely culprit. The usual bug check code that goes with a SYSTEM_SERVICE_EXCEPTION is 0x3B. Interestingly, the numeric code has numerous (seven!) associations in the Microsoft Error Lookup Tool, so this 1 is all-time researched using the text-based stop code by itself, or in combination with the numeric code. Microsoft's bug check page for this mistake provides this explanation for its crusade: "This indicates that an exception happened while executing a routine that transitions from not-privileged code to privileged lawmaking."

File Organization Fix For SYSTEM_SERVICE_EXCEPTION

Microsoft as well notes on the problems check page for SYSTEM_SERVICE_EXCEPTION  that "If a driver that is responsible for the fault can exist identified, its name is printed on the blueish screen…" Indeed, I've personally experienced this fault with the Windows 10 NTFS file system driver (Ntfs.sys) identified every bit the culprit. This identification is a mixed blessing, considering it does tell you some kind of file system error occurred. That said, one cannot and should not replace OS-level drivers for Windows as ane might do for a device commuter of some kind.

Such repairs are best left to the DISM and SFC commands. Thus, my kickoff response to the SYSTEM_SERVICE_EXCEPTION  terminate code after a reboot would exist to run these commands in an administrative Command Prompt or PowerShell session:

Dism /online /cleanup-image /restorehealth

SFC /scannow

The first command will find and replace any corrupted or missing files in the Windows Component Store (commonly C:\Windows\WinSxS). The second command will examine all Windows arrangement files (SFC stands for Organisation File Checker, in fact) and replace any damaged or missing files information technology identifies. The afore-cited DISM command unremarkably takes three-5 minutes to complete, and the SFC control can accept longer (peculiarly if it makes whatsoever repairs). If SFC finds and fixes errors, repeat that same control until you get a clean bill of health in its concluding follow-up:

SYSTEM_SERVICE_EXCEPTION BSOD

If SFC finds and fixes corrupt files, keep running the command until it reports "...did non discover any integrity violations." Hither, information technology took only two tries to achieve that state. (Image credit: Tom'south Hardware)

Windows 10 and Windows eleven both include a built-in driver verification tool named verifier.exe. It resides in the C:\Windows\System32 folder (where Windows keeps many of its admin and repair tools). Drivers are indeed ofttimes involved in the SYSTEM_SERVICE_EXCEPTION error because they belong to the class of Windows code elements immune to access protected system code (forth with OS components themselves, of course). Pretty much whatever device driver can provoke this fault, so it'due south not uncommon to run across it pop up when you install new hardware, or plug in some kind of removable storage device (ordinarily through a USB or Thunderbolt port).

If the previous system repairs (DISM and SFC) don't dispel the SYSTEM_SERVICE_EXCEPTION BSOD, the Windows Commuter Verifier may be able to help you identify the culprit that'south causing this BSOD to occur. This tool comes with a warning: be certain to create a current epitome backup for your PC earlier using it, because the verifier checks all device drivers and intentionally causes a BSOD when it finds a driver that cannot be verified or is corrupt or damaged.

The information you lot seek should evidence up in the crash dump that gets written when a BSOD occurs. That crash dump volition either occupy a file named retention.dmp or minidump.dmp. The quondam resides in the Windows root, usually C:\Windows. The latter resides in C:\Windows\Minidump. I wholeheartedly recommend using Nir Sofer'due south BlueScreenView tool for viewing and inspecting crash dumps. It will happily target either of those crash dump files, and tell you what's what.

Turning Driver Verifier On

ane. Enter "verifier.exe" at an administrative Command Prompt or PowerShell This will open the Driver Verifier Manager program.

two. Click Next and leave the default setting, "Create standard settings" in identify.

(Image credit: Tom's Hardware)

three.Select "Automatically select all drivers installed on this estimator." If you'd rather focus on a listing of drivers by name, click "Select driver names from a list" instead. Either mode, click Next to continue.

(Paradigm credit: Tom's Hardware)

Unless y'all desire to allow your computer take hours testing perchance hundreds of drivers, I have some tips for narrowing this list down and picking doubtable drivers from the list.

Tip A: Utilise DriverStore Explorer to Get Driver Names and Info

A free GitHub projection called DriverStore Explorer offers a handy focused software tool for inspecting and managing Windows drivers. I used it on my examination system to confirm information technology had over 200 drivers present, and to clean upwards plenty of the old ones to bring that count down to a "mere" 195. This shows that selecting all drivers can involve a huge number of checks and have a great deal of fourth dimension. Thus, I tend to concentrate on drivers by name using DriverStore Explorer and focus on drivers past category (e.g. Network adapters, Human Interface Devices, Display adapters, and and then forth).

Tip B: Restrict Driver Checks to Suspect Categories or Items, When Possible

Let's say I simply switched from the Lenovo OEM video driver to the Intel DCH video commuter on my test PC, later which the SYSTEM_SERVICE_EXCEPTION mistake started up. DriverStore Explorer tells me the proper name of that driver is iigd_dch.inf, then that's the one I want to cheque for a close friction match in Driver Verifier Manager's driver listing. Usually igd is shorthand for "Intel graphics driver," so I choose the item named igdkm64.sys.

(Epitome credit: Tom'due south Hardware)

4. Click Finish to proceed through your checks. Next you lot'll see a alarm from Driver Verifier Director that you must restart your PC to start running its driver checks.

5. Click OK,  restart your PC, and you're on your way! When the system reboots, it may accept a little longer to get through the boot-up sequence, as Driver Verifier Director does its affair. Be patient. Every bit Commuter Verifier Manager finds unsigned or doubtable drivers it will cause BSODs.

half dozen. Tape whatsoever bluescreen messages that pop up (information technology's handy to snap them with a smartphone), then you tin investigate later.

Any BSODs will need subsequent investigation, and should prompt certain actions. In well-nigh cases, replacing or upgrading drivers identified in crash dumps after using Driver Verifier will set your system back to rights.

If you notice yourself stuck in a boot loop (repeated BSODs that Driver Verifier is causing), you lot'll demand to kicking into Safe Way (insert link). Then you can access Commuter Verifier (type verifier into the Command Prompt or PowerShell). Once you're into the Driver Verifier Manager UI, choose "Delete existing settings," and then click Finish. After your next restart, your cocky-induced BSODs volition stop.

(Image credit: Tom'due south Hardware)

Beyond the Commuter Verifier, It's Last-Ditch Repairs

If you however tin't get out of the BSOD loop, you may need to take more drastic measures. Restore the Os image you created as a precautionary backup, and you volition exist back where y'all started. On the other hand, yous could try a xxx-minute repair reinstall of WIndows or, if that's not enough, choose to reset Windows entirely which is the same as a clean install. The last ii are obviously maneuvers of last resort.

Ed Tittel is a long-time IT writer, researcher and consultant, and occasional contributor to Tom's Hardware. A Windows Insider MVP since 2018, he likes to cover OS-related driver, troubleshooting, and security topics.

Source: https://www.tomshardware.com/how-to/fix-system-service-exception-error-in-windows

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